PRIVACY POLICY

Privacy Policy

Effective Date: July 20,2025

At Good Health - Better Medicine, operated by Dr. Stacey Good, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms outlined in this policy, as well as our Terms of Use.

1. Information We Collect

We may collect personal information from you when you interact with our website, schedule a consultation, or inquire about our services. The types of personal information we may collect include:

  • Contact information (name, email address, phone number)

  • Health-related information (inquiries, intake forms, telehealth consultations, or other health data you provide)

  • Payment and billing details (if applicable)

  • Any other information you voluntarily provide via forms, emails, or other communications

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries or schedule consultations

  • Provide healthcare services and advice (as part of your membership or consultation)

  • Process payments for services rendered

  • Send you relevant health-related information or updates (if you have consented to receive them)

  • Improve our website, services, and communications

  • Comply with legal, regulatory, or ethical obligations related to medical practice

3. How We Protect Your Information

As a healthcare provider, we understand the importance of keeping your health information confidential. We use administrative, technical, and physical security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction.

All data transmission involving protected health information (PHI) is encrypted using industry-standard protocols (e.g., TLS/SSL). Access to your information is limited to authorized personnel. While we take these measures seriously, no method of electronic transmission or storage is completely secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service providers who assist us in operating our website or providing services (e.g., payment processors, EHR platforms), and who are bound by Business Associate Agreements (BAAs) as required by HIPAA

  • Legal or regulatory authorities, when required by law or to protect our rights

  • Healthcare providers involved in your care, with your consent or as necessary for treatment

5. Health Information and HIPAA Compliance

Dr. Good is committed to maintaining the confidentiality of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We only use or disclose your protected health information (PHI) for treatment, payment, and healthcare operations, and as otherwise permitted or required by law.

You have certain rights under HIPAA, including the right to:

  • Access and inspect your health records

  • Request corrections to your records

  • Receive an accounting of disclosures

  • Request restrictions on certain uses or disclosures

For more detailed information, please refer to our Notice of Privacy Practices (NPP), available upon request or during your initial visit.

6. Telehealth Privacy

If you participate in a virtual consultation, your personal health information will be transmitted using secure, HIPAA-compliant telehealth platforms. We recommend that you participate from a private location to help protect your own privacy. We will not record telehealth sessions without your explicit written consent.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, although doing so may affect the functionality of some features.

We do not use third-party advertising cookies. If we use analytics services (e.g., Google Analytics), these services may collect anonymized usage data.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request that we delete your personal information, subject to applicable legal and medical recordkeeping requirements

  • Opt out of receiving marketing communications from us

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will revise the effective date above. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact:

Good Health - Better Medicine
Attn: Privacy Officer
808 West Lake Street, Suite FRONT
Sandpoint, Idaho 83864
Email: info@goodhealthbettermedicine.com